A paradox of knowledge management in the case of a Japanese retail company, Ito-Yokado, is studied. The problems relating to operational reform at Ito-Yokado were also identified and discussed their theoretical implications. The method that Ito-Yokado used for its continuous self-reform process was similar to the techniques of knowledge management.
|Number of pages||8|
|Journal||International Journal of Information Technology and Management|
|Publication status||Published - 2003|
All Science Journal Classification (ASJC) codes
- Hardware and Architecture
- Computer Science Applications
- Computer Networks and Communications