A paradox of knowledge management in the case of a Japanese retail company

Kaori Shpinozaki, Akiya Nagata

Research output: Contribution to journalArticle

Abstract

A paradox of knowledge management in the case of a Japanese retail company, Ito-Yokado, is studied. The problems relating to operational reform at Ito-Yokado were also identified and discussed their theoretical implications. The method that Ito-Yokado used for its continuous self-reform process was similar to the techniques of knowledge management.

Original languageEnglish
Pages (from-to)1-8
Number of pages8
JournalInternational Journal of Information Technology and Management
Volume2
Issue number1-2
DOIs
Publication statusPublished - 2003
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Software
  • Hardware and Architecture
  • Computer Science Applications
  • Computer Networks and Communications

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