TY - GEN
T1 - A STUDY on the COMMUNICATION METHOD for ONLINE PARTICIPATORY DESIGN WORKSHOP
AU - Zhang, Yanfang
AU - Inamura, Tokushu
AU - Ito, Shinichiro
AU - Cruz, Christian
N1 - Publisher Copyright:
© PDE 2021.
PY - 2021
Y1 - 2021
N2 - The rapid outbreak of COVID-19 pandemic has accelerated the adoption process of digital online tools for social communication across disciplines regardless of cultural backgrounds. Design to had to quickly migrate a considerable portion of its activities to the Internet, making it the preeminent platform in which a large portion of workshops take place nowadays. This swift change from a ‘face-to-face’ to ‘online’ reality is by no means without problems and hurdles, a significant one among these, is the scarcity of academic documentation that deals with the workshops from a communication point of view (beyond the technical aspects). This study aims to identify communication problems within ‘Online Design Workshops’ allowing the organizers to reroute efforts, from a technical and administrative point of view to the quality of the design output itself. The research method adopted was participatory research praxis based on the comparison of survey outputs taken during ‘face-to-face’ and ‘online’ workshops conducted between years 2012 ~ 2019, and 2020, respectively. Using the SMCR model as a framework of communication analysis it was discovered that the most critical aspects are those related to ‘understanding’ (between participants, of the online tools, and of the contents). Accordingly, a first attempt at optimal heuristic paths to the improvement of design stages within online workshops with focus on communication are proposed. Further design workshops can be approached using the process outlined in this paper, adding to the robustness of the heuristics.
AB - The rapid outbreak of COVID-19 pandemic has accelerated the adoption process of digital online tools for social communication across disciplines regardless of cultural backgrounds. Design to had to quickly migrate a considerable portion of its activities to the Internet, making it the preeminent platform in which a large portion of workshops take place nowadays. This swift change from a ‘face-to-face’ to ‘online’ reality is by no means without problems and hurdles, a significant one among these, is the scarcity of academic documentation that deals with the workshops from a communication point of view (beyond the technical aspects). This study aims to identify communication problems within ‘Online Design Workshops’ allowing the organizers to reroute efforts, from a technical and administrative point of view to the quality of the design output itself. The research method adopted was participatory research praxis based on the comparison of survey outputs taken during ‘face-to-face’ and ‘online’ workshops conducted between years 2012 ~ 2019, and 2020, respectively. Using the SMCR model as a framework of communication analysis it was discovered that the most critical aspects are those related to ‘understanding’ (between participants, of the online tools, and of the contents). Accordingly, a first attempt at optimal heuristic paths to the improvement of design stages within online workshops with focus on communication are proposed. Further design workshops can be approached using the process outlined in this paper, adding to the robustness of the heuristics.
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M3 - Conference contribution
AN - SCOPUS:85121741045
T3 - Proceedings of the 23rd International Conference on Engineering and Product Design Education, E and PDE 2021
BT - Proceedings of the 23rd International Conference on Engineering and Product Design Education, E and PDE 2021
A2 - Grierson, Hilary
A2 - Bohemia, Erik
A2 - Buck, Lyndon
PB - The Design Society
T2 - 23rd International Conference on Engineering and Product Design Education, E and PDE 2021
Y2 - 9 September 2021 through 10 September 2021
ER -