Original language | English |
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Title of host publication | Serviceology for Designing the Future |
Publisher | Springer |
Pages | 551-565 |
DOIs | |
Publication status | Published - Apr 2016 |
Business Model Generation Canvas as a Method to Develop Customer-Oriented Service Innovation
Akane Matsumae, Karl BURROW
Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review