COMES: collaborative organizational memory system

Hiroaki Ogata, Kiyotsugu Tsutsumi, Qun Jin, Yoneo Yano, Nobuko Furugori

Research output: Contribution to journalConference article

1 Citation (Scopus)

Abstract

This paper describes COMES (Collaborative Organizational Memory System) for supporting real-time collaboration in organizational problem solving. A related area of research investigates organizational memory or know-how systems such as Answer Garden and FISH. These systems are generally text-based and asynchronous. However, users must often repeat to exchange question and answer with each other to solve a problem; and only text-based information makes it difficult for them to communicate smoothly. Therefore, COMES allows organizational members to collaborate with each other in synchronous text-and-sketch based problem-solving forums connected via the Internet and makes its process retrievable and visible.

Original languageEnglish
Pages (from-to)983-987
Number of pages5
JournalProceedings of the IEEE International Conference on Systems, Man and Cybernetics
Volume2
Publication statusPublished - Dec 1 1996
EventProceedings of the 1996 IEEE International Conference on Systems, Man and Cybernetics. Part 4 (of 4) - Beijing, China
Duration: Oct 14 1996Oct 17 1996

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Hardware and Architecture

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