Designed to fit: Challenges of interaction design for clothes fitting room technologies

Bo Begole, Takashi Matsumoto, Wei Zhang, Nicholas Yee, Juan Liu, Maurice Chu

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    6 Citations (Scopus)


    This paper uncovers issues in the design of camera-based technologies to support retail shopping in a physical store, specifically clothes shopping. An emerging class of technology is targeting the enhancement of retail shopping, including the trying on of clothing. Designing such systems requires careful considerations of physical and electronic design, as well as concerns about user privacy. We explore the entire design cycle using a technology concept called the Responsive Mirror through its conception, prototyping and evaluation. The Responsive Mirror is an implicitly controlled video technology for clothes fitting rooms that allows a shopper to directly compare a currently worn garment with images from the previously worn garment. The orientation of images from past trials is matched to the shopper's pose as he moves. To explore the tension between privacy and publicity, the system also allows comparison to clothes that other people in the shoppers' social network are wearing. A user study elicited a number of design tradeoffs regarding privacy, adoption, benefits to shoppers and merchants and user behaviors in fitting rooms.

    Original languageEnglish
    Title of host publicationHuman-Computer Interaction
    Subtitle of host publicationInteracting in Various Application Domains - 13th International Conference, HCI International 2009, Proceedings
    Number of pages10
    EditionPART 4
    Publication statusPublished - Sept 21 2009
    Event13th International Conference on Human-Computer Interaction, HCI International 2009 - San Diego, CA, United States
    Duration: Jul 19 2009Jul 24 2009

    Publication series

    NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
    NumberPART 4
    Volume5613 LNCS
    ISSN (Print)0302-9743
    ISSN (Electronic)1611-3349


    Other13th International Conference on Human-Computer Interaction, HCI International 2009
    Country/TerritoryUnited States
    CitySan Diego, CA

    All Science Journal Classification (ASJC) codes

    • Theoretical Computer Science
    • Computer Science(all)


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