User involvement in idea brainstorming of design process: Finding the effective strategy in social network service

Shu Chuan Chiu, Kiyoshi Tomimatsu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

The growth of Social Network Service (SNS) has created a new potential in marketing. The role of SNS has changed the common private and public aspects of life. Many methods have been developed for engaging users in design process. This paper reviews the process of service design development, the area of idea brainstorming innovation though SNS. Specifically, it describes that User Generated Design (UGD) methods for user involvement apply to the development of idea brainstorming and the influence on imagination stimulation. The evolution in design research from a UGD approach to involve users in social innovations is changing the roles of the designer in idea brainstorming process. The results show that the SNS assists the innovation process during the first phases of the new service development process and helps develop innovation ideas. Suggestions for further work are included that include aspects of SNS tangibility, usage areas and UGD innovation.

Original languageEnglish
Title of host publicationDesign, User Experience, and Usability
Subtitle of host publicationDesign Philosophy, Methods, and Tools - Second International Conference, DUXU 2013, Held as Part of HCI International 2013, Proceedings
Pages593-598
Number of pages6
EditionPART 1
DOIs
Publication statusPublished - Aug 1 2013
Event2nd International Conference on Design, User Experience, and Usability: Design Philosophy, Methods, and Tools, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI International 2013 - Las Vegas, NV, United States
Duration: Jul 21 2013Jul 26 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 1
Volume8012 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other2nd International Conference on Design, User Experience, and Usability: Design Philosophy, Methods, and Tools, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI International 2013
CountryUnited States
CityLas Vegas, NV
Period7/21/137/26/13

All Science Journal Classification (ASJC) codes

  • Theoretical Computer Science
  • Computer Science(all)

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