Values of stakeholders in the net neutrality debate: Applying content analysis to telecommunications policy

An Shou Cheng, Kenneth R. Fleischmann, Ping Wang, Emi Ishita, Douglas W. Oard

Research output: Chapter in Book/Report/Conference proceedingConference contribution

13 Citations (Scopus)

Abstract

Net neutrality is an important telecommunications policy debate. This debate is closely tied to technological innovation, economic development, and information access. Values help shape stakeholders' positions on this debate. This paper examines the role of values in shaping the Net neutrality debate through a content analysis of public hearings on Net neutrality. The paper presents a quantitative analysis that reveals the top values implicated in the Net neutrality debate and statistically significant differences among individuals on opposite sides of the Net neutrality debate. A qualitative analysis reveals insights into the connection between specific values and positions on the Net neutrality debate. The paper concludes that values, technology, and policy are interconnected, and that it is useful to understand the values of the various stakeholders within policy debates.

Original languageEnglish
Title of host publicationProceedings of the 43rd Annual Hawaii International Conference on System Sciences, HICSS-43
DOIs
Publication statusPublished - May 7 2010
Externally publishedYes
Event43rd Annual Hawaii International Conference on System Sciences, HICSS-43 - Koloa, Kauai, HI, United States
Duration: Jan 5 2010Jan 8 2010

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Other

Other43rd Annual Hawaii International Conference on System Sciences, HICSS-43
CountryUnited States
CityKoloa, Kauai, HI
Period1/5/101/8/10

All Science Journal Classification (ASJC) codes

  • Engineering(all)

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    Cheng, A. S., Fleischmann, K. R., Wang, P., Ishita, E., & Oard, D. W. (2010). Values of stakeholders in the net neutrality debate: Applying content analysis to telecommunications policy. In Proceedings of the 43rd Annual Hawaii International Conference on System Sciences, HICSS-43 [5428296] (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2010.434