An exploratory analysis of technical issues in remote education between international medical institutions

Shunta Tomimatsu, Kuriko Kudo, Shuji Shimizu, Tomohiko Moriyama, Shintaro Ueda, Yasuyuki Hirai

研究成果: Chapter in Book/Report/Conference proceedingConference contribution

抄録

International education programs that use videoconferencing (VC) are common now and many are being implemented in the medical field. Irrespective of the value of the content, the learning process can be disrupted when technical quality of VC is compromised. In this study, a participatory design (PD) was used with focus group discussion between technical support staff to determine and classify the causes of technical issues in international remote medical education by VC. As a result, a quality of experience (QoE) -based framework was developed based on the technical issues raised. User behavior and three factors (context, human and system factors) influence technical errors, either preventing or creating difficulties, and affecting each other. For future prototyping of the PD process, it is suggested to have a flexible and specific operational procedure which considers variables of engineers’ background.

本文言語英語
ホスト出版物のタイトルAdvances in Usability, User Experience, Wearable and Assistive Technology - Proceedings of the AHFE 2020 Virtual Conferences on Usability and User Experience, Human Factors and Assistive Technology, Human Factors and Wearable Technologies, and Virtual Environments and Game Design
編集者Tareq Ahram, Christianne Falcão
出版社Springer
ページ181-188
ページ数8
ISBN(印刷版)9783030518271
DOI
出版ステータス出版済み - 2020
イベントAHFE Virtual Conference on Usability and User Experience, the Virtual Conference on Human Factors and Assistive Technology, the Virtual Conference on Human Factors and Wearable Technologies, and the Virtual Conference on Virtual Environments and Game Design, 2020 - San Diego, 米国
継続期間: 7 16 20207 20 2020

出版物シリーズ

名前Advances in Intelligent Systems and Computing
1217 AISC
ISSN(印刷版)2194-5357
ISSN(電子版)2194-5365

会議

会議AHFE Virtual Conference on Usability and User Experience, the Virtual Conference on Human Factors and Assistive Technology, the Virtual Conference on Human Factors and Wearable Technologies, and the Virtual Conference on Virtual Environments and Game Design, 2020
Country米国
CitySan Diego
Period7/16/207/20/20

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Computer Science(all)

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