TY - GEN
T1 - Challenge for Consolidation of Individual Email Services into a Cloud Service
AU - Shimayoshi, Takao
AU - Kasahara, Yoshiaki
AU - Fujimura, Naomi
N1 - Publisher Copyright:
© 2021 ACM.
PY - 2021/3/12
Y1 - 2021/3/12
N2 - Email is a traditional but still important global communication tool. An email address is a kind of personal identifier, and email addresses printed on publications require persistent reachability. Kyushu University provides a university-wide email service, Primary Mail Service, and assigns a Primary Mail Address for each member. Divisions of the university additionally operate individual email services for their internet subdomains and administer member email addresses. Since email is a major means of cyberattacks nowadays, the secure operation of an email server demands considerable effort and high skill. This article describes a challenge at Kyushu University for consolidating individual email services. Since 2018, the Primary Mail Service has been operated using Microsoft's cloud service, Exchange Online, which supports multiple internet domains on a tenant. The approach employed is registering divisional subdomains to the tenant and configuring forwarding addresses from addresses of the subdomains to the Primary Mail Addresses or external addresses. A desirable scheme is for each domain administrator to manage forwarding addresses of the domain, but Exchange Online is unable to delegate administration to the domains. To overcome this, a system was designed and developed for domain administrators to create, read, update, and delete forwarding addresses. Beginning in July 2020, a new service to import divisional domains was offered. We are now planning measures for promoting the consolidation of individual email services.
AB - Email is a traditional but still important global communication tool. An email address is a kind of personal identifier, and email addresses printed on publications require persistent reachability. Kyushu University provides a university-wide email service, Primary Mail Service, and assigns a Primary Mail Address for each member. Divisions of the university additionally operate individual email services for their internet subdomains and administer member email addresses. Since email is a major means of cyberattacks nowadays, the secure operation of an email server demands considerable effort and high skill. This article describes a challenge at Kyushu University for consolidating individual email services. Since 2018, the Primary Mail Service has been operated using Microsoft's cloud service, Exchange Online, which supports multiple internet domains on a tenant. The approach employed is registering divisional subdomains to the tenant and configuring forwarding addresses from addresses of the subdomains to the Primary Mail Addresses or external addresses. A desirable scheme is for each domain administrator to manage forwarding addresses of the domain, but Exchange Online is unable to delegate administration to the domains. To overcome this, a system was designed and developed for domain administrators to create, read, update, and delete forwarding addresses. Beginning in July 2020, a new service to import divisional domains was offered. We are now planning measures for promoting the consolidation of individual email services.
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U2 - 10.1145/3419944.3441170
DO - 10.1145/3419944.3441170
M3 - Conference contribution
AN - SCOPUS:85102858106
T3 - Proceedings ACM SIGUCCS User Services Conference
SP - 26
EP - 29
BT - SIGUCCS 2021 - Proceedings of the 2021 ACM SIGUCCS Annual Conference
PB - Association for Computing Machinery
T2 - 48th ACM SIGUCCS Annual Conference, SIGUCCS 2021
Y2 - 14 March 2021 through 30 April 2021
ER -