Estimating user satisfaction impact in cities using physical reaction sensing and multimodal dialogue system

Yuki Matsuda, Dmitrii Fedotov, Yuta Takahashi, Yutaka Arakawa, Keiichi Yasumoto, Wolfgang Minker

研究成果: 書籍/レポート タイプへの寄稿会議への寄与

抄録

Following the increase in use of smart devices, various real-time environmental information becomes available everywhere. To provide more context-aware information, we also need to know emotion and a satisfaction level in a viewpoint of users. In this paper, we define it as “a user satisfaction impact (USI)” and propose a method to estimate USI by combining dialogue features and physical reaction features. As dialogue features, facial expression and acoustic feature are extracted from multimodal dialogue system on a smartphone. As physical reactions, head motion, eye motion, and heartbeat are collected by wearable devices. We conducted the preliminary experiments in the real-world to confirm the feasibility of this study in the tourism domain. Among various features, we confirmed that eye motion correlates with satisfaction level up to 0.36.

本文言語英語
ホスト出版物のタイトル9th International Workshop on Spoken Dialogue System Technology, IWSDS 2018
編集者Luis Fernando D’Haro, Rafael E. Banchs, Haizhou Li
出版社Springer
ページ177-183
ページ数7
ISBN(印刷版)9789811394423
DOI
出版ステータス出版済み - 2019
イベント9th International Workshop on Spoken Dialogue System Technology, IWSDS 2018 - Singapore, シンガポール
継続期間: 4月 18 20184月 20 2018

出版物シリーズ

名前Lecture Notes in Electrical Engineering
579
ISSN(印刷版)1876-1100
ISSN(電子版)1876-1119

会議

会議9th International Workshop on Spoken Dialogue System Technology, IWSDS 2018
国/地域シンガポール
CitySingapore
Period4/18/184/20/18

!!!All Science Journal Classification (ASJC) codes

  • 産業および生産工学

フィンガープリント

「Estimating user satisfaction impact in cities using physical reaction sensing and multimodal dialogue system」の研究トピックを掘り下げます。これらがまとまってユニークなフィンガープリントを構成します。

引用スタイル